i2i Recruitment Consultancy
Account Manager
Full-time, permanent opportunity
Monday to Friday working pattern
Fully on-site role
Salary: £28,000 per yearWhat You’ll Be Doing
- Managing a portfolio of client accounts and maintaining strong working relationships
- Acting as a primary point of contact for client queries and support
- Delivering regular account updates, reports, and performance insights
- Collaborating with internal teams to ensure client expectations and service standards are consistently achieved
- Resolving issues and queries efficiently and professionally
- Reviewing account performance and identifying areas for improvement
- Supporting client retention and contributing to wider business growth initiatives
- Keeping CRM systems and internal records accurate and up to date
Candidate Must-Haves
- Previous experience in account management, customer service, or client relationship roles
- Excellent communication and interpersonal skills
- Strong organisational abilities with a high level of attention to detail
- Comfortable analysing reports and working with performance data
- Good working knowledge of Microsoft Office and CRM platforms
- A professional, proactive, and customer-focused approach
- Ability to manage workload effectively within a fast-paced environment
Nice to Haves
- Experience within debt collection, credit control, or financial services environments
- Understanding of collections processes and client reporting
- A-Level qualification or equivalent
What You’ll Get
- 22 days annual leave, increasing to 25 days with service, plus bank holidays
- Company pension scheme
- Life insurance cover
- Access to wellbeing support and counselling services
- Smart-casual working environment
- Regular company social events
Interested? Send your most up-to-date CV to Olivia at i2i recruitment today!
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
To apply for this job please visit www.reed.co.uk.
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