Oxby Recruitment Ltd
The Company
A successful business who provides a vast range of products primarily to the catering and hospitality industry, whose core to its continued success is the quality of service and products they offer. Please note due to the location, you will require your own transport – commutable from Thame, Wheatley, Bicester, Aylesbury and surrounds.
The Role
A busy role within a small, but effective team, where you are primarily responsible for providing a friendly, upbeat and professional customer experience. Key duties of this Customer Service Administrator include:
- Liaising with Customers regarding the progress of orders.
- General customer order enquiries and returns.
- Using the business system to record information.
- Processing orders on the business systems within the agreed timescales.
- Setting up new customer accounts.
- Dealing with delivery issues and liaising with our nominated couriers.
- Complaint Handling.
- Other duties include: general administration, covering the telephones, supporting other departments as required.
About You
- Previous experience within a customer service/administrator/order processing role.
- High standard of accuracy.
- Ability to perform well in a busy office environment.
- Reliable with a sense of responsibility essential.
- Enthusiastic, flexible with the desire to succeed.
- Ability to work independently and as part of a team.
The Package
- Salary £26-27k DOE.
- Mon – Fri 8:30am – 17:00pm.
- Full training is provided on systems and products.
- 24 days holiday + public holidays (increasing with length of service up to a max of 28 days).
- Company Sick Pay Scheme.
- Pension.
- On site parking.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.