Reed
Customer Service Administrator – FTC
Location: Staines, TW18
Salary: £24,000 per annum
Hours: Mon to Fri – 09:00am – 17:00
Our client is looking for a reliable and organised Customer Service Administrator to support their busy team. This is a great opportunity for someone who enjoys helping customers, completing administrative tasks, and working as part of a team.
Key Responsibilities
Customer Service
- Answer customer enquiries by phone and email.
- Provide accurate information and assistance to customers.
- Ensure customer queries are dealt with in a professional and timely manner.
Administration
- Carry out general administrative duties to support the team.
- Update and maintain company records and internal systems.
- Ensure documents and information are kept accurate and up to date.
Team Support
- Work closely with colleagues to ensure tasks are completed efficiently.
- Support day-to-day operations across the business.
- Assist with arranging meetings and taking notes when required.
Skills & Experience
- Good organisational and time-management skills.
- Strong communication skills, both written and verbal.
- Friendly and professional customer service approach.
- Good attention to detail.
- Ability to work well as part of a team.
- Competent with Microsoft Office and general computer systems.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Customer Services Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.