SF Partners
Allocations & Credit Control Administrator
Salary: £26,500 per annum
Location: Hybrid working (2 days office / 3 days home)
Hours: Monday to Friday, 8:30am – 4:30pm
Contract: Permanent
Start Date: July 2026
We are recruiting on behalf of a well-established and growing organisation for an experienced Allocations & Credit Control Administrator to join their finance team.
This is an excellent opportunity for someone with previous payment allocations and sales ledger experience who enjoys working in a fast-paced environment and building strong relationships with customers.
The Role:
The successful candidate will be responsible for managing a ledger of customer accounts, allocating high volumes of payments, resolving account queries, and supporting credit control activities to ensure outstanding balances are collected efficiently.
Key responsibilities include:
- Allocating and reconciling high-volume customer payments
- Investigating and resolving remittance and payment allocation queries
- Reconciling customer accounts and maintaining accurate records
- Chasing outstanding balances via telephone and email
- Issuing debit notes and managing unresolved account queries
- Producing regular updates on outstanding balances and unallocated payments
- Supporting colleagues with allocations, credit control and holiday cover
- Assisting with process improvements and achieving team KPIs
- Handling ad-hoc finance administration duties as required
To be successful in this role, you will have:
- Strong payment allocation experience (essential)
- Credit control experience (advantageous)
- Excellent communication skills, both written and verbal
- Strong attention to detail and a high level of accuracy
- Good organisational and time management skills
- A proactive and customer-focused approach
- Confidence working with finance systems and Microsoft Office, particularly Excel
Benefits:
- Hybrid working – 2 days in the office, 3 days from home
- 23 days annual leave plus bank holidays
- Additional holiday entitlement based on length of service
- Annual performance-related bonus scheme
- Employee recognition programme with voucher rewards
- Christmas gift voucher
- Regular team lunches and social events
- Free parking options available
If you're an experienced allocations professional looking for a stable, supportive business where your contribution is valued, we'd love to hear from you.
To apply for this job please visit www.reed.co.uk.
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