Area Support Manager

Oxfordshire & Bedfordshire

Fixed-Term 12-Month Contract – Home-Based with Extensive Travel

Salary up to £45,000 DOE

At inspiring vet care, our people are at the heart of everything we do. As the UK's number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are pleased to offer an exciting opportunity for an Area Support Manager to work closely with the Area Director, supporting practices across Oxfordshire and Bedfordshire. As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation and strategic impact across the business.

How You'll Make a Difference

As an Area Support Manager, you'll have a unique opportunity to support the Area Director to ensure the success of multiple veterinary practices and the people who work within them. By providing hands-on support, guidance and leadership, you'll help create environments where teams can thrive, leaders feel empowered and practices are equipped to deliver the very best care to patients and clients.

Your ability to build strong relationships, influence positive change and drive continuous improvement will have a direct impact on colleague engagement, practice performance and overall business success.

This role goes beyond operational support; it's about making a tangible difference. You'll play a key role in ensuring teams feel supported, connected and set up for success, ultimately creating a positive and lasting impact on colleagues, clients and patients across the region.

Working Pattern

40 hours per week

Field-based role, combining home working and extensive travel across the region

Key Responsibilities

Develop close working relationships with practice leaders and act as the go-to person for operational support and troubleshooting

Maintain regular contact with practices to ensure teams feel supported and connected to the wider inspiring vet care network

Support practices through change related to the rollout of our national unified brand and other strategic initiatives

Work with the Area Director to identify opportunities to improve team wellbeing, efficiency and client experience

Organise area meetings, prepare agendas, distribute materials and minutes, and ensure actions are completed

Support practices' utilisation of dashboards and reporting tools to identify trends, areas of underperformance and opportunities for growth

Provide support to underperforming sites and assist with implementing improvement plans

Ensure practices are following leadership and performance frameworks

Provide administrative support across finance, recruitment, HR, performance management and health & safety activities

You Might Be a Great Fit If…

You are a capable and collaborative professional who brings:

At least 2 years' coaching and mentoring experience, with the ability to motivate, support and inspire leaders through change

The ability to understand key financial KPIs, identify actions to improve performance and support implementation

Strong people skills and experience bringing together teams across multiple locations

The confidence to influence, collaborate and constructively challenge where required

A broad healthcare background would be beneficial but is not essential

A full and valid driving licence

A commitment to supporting colleagues, practices and business performance

How We'll Support You

At inspiring vet care, we're committed to supporting your development and wellbeing. When you join us, you'll benefit from:

A role with meaningful impact supporting practices and colleagues across the region

Clear career pathways with progression opportunities across the wider inspiring vet care Group

Ongoing learning and development supported by experienced colleagues and specialist teams

Access to internal networks, development programmes and professional growth opportunities

A collaborative, values-led culture focused on care, innovation and continuous improvement

What We Offer Our Team

Healthcare Cash Plan

Cycle to Work scheme

Green Cars salary sacrifice scheme

Voluntary benefits: choose from a range of benefits to suit you

Discounted veterinary care

Access to discounts and cashback with hundreds of participating retailers

Car allowance of £375 per month or a company car
We're committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you're just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.