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Assistant Block Manager

Dove & Hawk

Salary: Up to £35,000 (DOE)
Hours: Monday-Friday
Location: Office-based, Croydon
Portfolio: Supporting 400-500 units across 5-6 residential blocks

The Role

We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management.

Key Responsibilities

Property Management

  • Support the day-to-day management of residential blocks and communal areas
  • Assist with site inspections and follow up on maintenance issues
  • Coordinate contractors for cleaning, repairs, and compliance works
  • Respond to resident queries and support complaint resolution

Leasehold & Compliance

  • Assist in ensuring compliance with lease agreements and legal obligations
  • Support Section 20 consultation processes
  • Help maintain accurate records and stay updated on leasehold legislation

Health & Safety

  • Support compliance with H&S and fire safety regulations
  • Assist with arranging risk assessments, inspections, and insurance renewals

Major Works

  • Provide administrative and operational support on larger projects
  • Liaise with contractors and help track timelines and budgets
  • Communicate updates to leaseholders where required

Stakeholder Management

  • Build relationships with residents, leaseholders, and freeholders
  • Support the preparation for AGMs and client reporting

Legal & Disputes

  • Assist in handling resident queries and low-level disputes
  • Escalate more complex issues appropriately
  • Support compliance with GDPR, AML, and relevant regulations

About You

  • Minimum one year experience in residential/block property management
  • Understanding of leasehold and service charge processes
  • Strong organisational and communication skills
  • Able to manage multiple tasks and work in a fast-paced environment
  • Proactive, detail-oriented, and eager to learn

Please contact Jack on –

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

To apply for this job please visit www.reed.co.uk.

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