Role Overview:

Provide onsite coordination and technical assistance to support and deliver scheduled events including traditional onsite auditorium, hybrid, and remote sessions as required.

Key Responsibilities:

• Coordinate event schedules with internal/external clients and vendors
• Attend pre-production meetings
• Direct & manage all technical aspects of live events
• Setup/operation of integrated events spaces including high profile Auditorium based results presentations and town halls
• Provide a consistent white glove service
• Managing technical logistics alongside facilities and catering
• Ability to provide workarounds in the event of equipment failure
• Work with vendors for AV rentals and staging requirements
• Ability to multi-task, work under pressure and to strict deadlines
• Prepare equipment for future events and meetings as required
• Presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone
• Provide audio visual support to other areas of the business when required
• Post event reporting to highlight production improvements and enhancements to service
• Provide general AV assistance as and when required

Desirable Skills:

• Minimum of two years corporate experience
• Knowledge of Audio-Visual systems and technologies
• Knowledge in Event audio, video and lighting equipment both digital and analogue
• Ability to multitask and work under pressure to strict deadlines
• Remain client facing and calm under pressure at all times
• Have excellent communication, time management, presentation and organisational skills
• Be enthusiastic and self-motivated
• Be able to establish productive relationships with people at all levels
• Ability to use own initiative appropriately
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner

About Us:

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.

Equal Opportunities:

proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.