Michael Page Business Support
An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers.
Client Details
Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans.
Description
Main Responsibilities
- Support the field and internal sales teams with day-to-day account management activities.
- Prepare quotations, pricing schedules, sales proposals, and customer presentations.
- Manage customer enquiries and act as a key point of contact for B2B accounts.
- Process orders and ensure accurate information is maintained across internal systems.
- Monitor sales performance data and provide regular reporting to management.
- Coordinate promotional activity, product launches, and customer communications.
- Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment.
- Maintain CRM and sales databases, ensuring data accuracy and integrity.
- Assist with contract administration, customer onboarding, and account reviews.
- Identify opportunities to improve customer service levels and support revenue growth.
- Produce sales forecasts, pipeline reports, and business performance metrics.
- Support Key Account Managers with strategic customer projects and tenders.
Profile
Ideal Candidate Profile
The successful candidate will demonstrate:
- Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role.
- Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment.
- Strong organisational and time management skills.
- Excellent communication and stakeholder management abilities.
- High levels of accuracy and attention to detail.
- Strong IT skills including Microsoft Excel and CRM systems.
- Ability to analyse sales data and produce meaningful reports.
- A proactive and solutions-focused approach.
- Commercial awareness and a genuine interest in supporting business growth.
- The confidence to work independently whilst collaborating effectively with cross-functional teams.
Job Offer
What's on Offer?
- Competitive basic salary of £29,000 – £35,000 per annum
- Performance-related bonus scheme
- Hybrid working arrangement
- Comprehensive company benefits package
- Ongoing training and professional development
- Career progression opportunities within a growing organisation
- Supportive and collaborative team environment
- Modern office facilities
- Company pension scheme
- Generous annual leave entitlement
To apply for this job please visit www.reed.co.uk.
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