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Branch Manager – Builders Merchant

Arco Recruitment


Implant Branch Manager

Salary: Up to £50,000 + car allowance
Hours: Monday – Friday

About the Role

Our client is seeking an experienced and commercially driven Implant Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations and delivering outstanding customer service to a wide range of trade and retail customers.

Key Responsibilities

Sales & Commercial Performance

  • Lead from the front in driving branch sales and profitability
  • Develop and implement local sales strategies to grow market share
  • Build and maintain strong relationships with key trade customers
  • Monitor KPIs, margins, and performance to ensure targets are achieved

Leadership & Team Management

  • Manage, motivate and develop a high-performing branch team
  • Set clear objectives and support team members to achieve their goals
  • Conduct regular performance reviews and provide ongoing coaching
  • Foster a positive, customer-focused culture

Operations & Compliance

  • Oversee all day-to-day branch operations including stock control and logistics
  • Ensure compliance with company policies, health & safety regulations and industry standards
  • Maintain high standards of housekeeping and branch presentation

Customer Service

  • Deliver an exceptional customer experience at all times
  • Resolve escalated customer issues quickly and effectively
  • Promote a proactive and solutions-focused approach within the team

About You

  • Proven experience in a builder’s merchant
  • Strong sales and commercial awareness with a track record of achieving targets
  • Experienced people manager with excellent leadership skills
  • Customer-focused with strong relationship-building abilities
  • Organised, hands-on and results-driven
  • Good understanding of stock management and branch operations

To apply for this job please visit www.reed.co.uk.

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