Compass Group UK & Ireland Ltd
Business Readiness Coordinator
Location: Birmingham/Hybrid/mobile
Business Area: Enterprise Change & Transformation
Reports to: Programme Manager
Ready to help shape the future of Compass?
We're looking for a highly organised and proactive Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland. Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role
As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods. You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes.
You'll be responsible for:
- Coordinating user onboarding and system access across key business platforms.
- Supporting colleagues with system queries, access issues and readiness activities during rollout and hypercare periods.
- Maintaining deployment trackers, user records and programme data to ensure accuracy and compliance.
- Providing administrative support including meeting coordination, minutes, documentation and presentation preparation.
- Supporting the distribution of training materials, user guides and communications to ensure successful adoption of new ways of working.
About You
We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives.
You'll ideally have:
- Experience in administration, project coordination, business support or programme delivery.
- Strong attention to detail and confidence managing large volumes of data.
- Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools.
- Outstanding organisational and communication skills.
- A customer-focused approach with the ability to support and guide users through change.
Desirable Experience
- Supporting transformation, change or technology programmes.
- User access management or basic IT support processes.
- Experience within hospitality, retail, contract catering or multi-site organisations.
- Supporting training, onboarding or user adoption activities.
Why Compass?
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland.
You'll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working.
If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.