Caretaker (High-Rise)

• Location: Housing Services, Neighbourhoods Directorate
• Pay: £14.47
• Job Type: Full-time

We are seeking a dedicated Caretaker to provide top-notch caretaking, cleaning, security, and facilities management services across high-rise residential buildings. This role is crucial in maintaining safe, clean, and welcoming communal areas and facilities, acting as a key point of contact for residents, and ensuring compliance with health and safety standards.

Day-to-day of the role:

• Cleaning and Building Maintenance: Maintain communal areas, buildings, and grounds to high standards. Conduct comprehensive cleaning and janitorial services, and carry out regular inspections to report any defects.
• Health, Safety, and Security: Manage daily building safety, perform risk assessments, and ensure all compliance checks are completed. Act as a key holder and conduct fire safety inspections and other safety checks.
• Repairs and Contractor Management: Report and monitor repair requests, liaise with contractors, and ensure maintenance works are completed timely and efficiently.
• Resident Services: Provide responsive and professional service to residents, handle enquiries, and promote community engagement initiatives.
• Estate and Environmental Management: Maintain waste disposal areas and support the upkeep of communal gardens and green spaces.
• Administrative Responsibilities: Keep accurate records of repairs, inspections, and compliance activities using relevant systems.

Required Skills & Qualifications:

• Proven experience in cleaning, caretaking, facilities management, or estate services.
• Strong understanding of health and safety responsibilities in a residential or public-facing environment.
• Skilled in conducting inspections and identifying maintenance, security, or safety issues.
• Excellent customer service and communication skills.
• Proficient in maintaining accurate records and using basic IT systems.
• Ability to work independently and manage a varied workload.
• Full UK Driving Licence and access to a vehicle.

Desirable:

• Experience in housing or local government services.
• Knowledge of fire safety procedures and building compliance requirements.
• Experience working with contractors and residents in a residential environment.

Core Behaviours:

• Customer-focused and responsive.
• Professional and accountable.
• Committed to health, safety, and continuous improvement.
• Collaborative and respectful.
• Proactive in taking ownership and resolving issues.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Supportive team environment.