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Claims Associate Director – PI Construction

Pavilion Recruitment Solutions

Overview

An excellent opportunity has arisen for an experienced Construction Professional Indemnity Claims specialist to join a highly regarded market-leading team handling some of the UK’s largest and most complex construction claims portfolios.

This role offers significant autonomy, exposure to major Tier 1 contractor accounts, and the opportunity to develop into a recognised specialist within the construction claims market.

The successful candidate will work closely with senior claims professionals, managing a portfolio of high-value and technically complex Professional Indemnity claims across the construction sector.

Key Responsibilities

• Manage a portfolio of Construction PI claims from notification through to resolution

• Handle complex and high-value claims involving Tier 1 UK contractors

• Develop and maintain strong relationships with clients, insurers, solicitors, adjusters, and other key stakeholders

• Provide strategic guidance and technical support on major losses and coverage issues

• Support clients through complex claims negotiations and resolution strategies

• Ensure claims are managed efficiently and in line with regulatory and market requirements

• Contribute to the continued growth and development of the construction claims practice

Claims Portfolio

• Pure Construction Professional Indemnity focus

• Portfolio consists predominantly of Tier 1 UK contractor accounts

• Average claim values regularly reach tens of millions of pounds

Experience:

Essential

• Minimum 5 years’ experience handling Professional Indemnity claims

• Strong technical claims knowledge and experience managing complex losses

• Experience working within the UK insurance market

• Ability to manage high-profile client relationships and large corporate accounts.

• Strong communication, negotiation, and stakeholder management skills

Desirable

• Construction PI claims experience OR Professional Indemnity exposure from architect/engineer clients

• Background gained within a broker, insurer, legal practice, or loss adjusting environment

• Exposure to large and complex corporate claims programmes

Career Development

This role offers a clear pathway to further seniority, providing increasing exposure to major accounts, market-leading clients, and complex claims matters. The successful individual will have the opportunity to establish themselves as a recognised specialist within the Construction Professional Indemnity market.

Location & Working Pattern

• Hybrid working with three days per week in the office and two days working remotely.

• Flexible approach to office attendance

• Central London location

Package

• Competitive basic salary

• Annual discretionary bonus

• Comprehensive benefits package

• Excellent long-term career development opportunities

To apply for this job please visit www.reed.co.uk.

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