About us

First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

About the Role

We are looking for a reliable and detail-oriented Cleaning Operative to join our team. In this role, you will be responsible for maintaining high standards of cleanliness, hygiene, and safety across the site, ensuring a clean, welcoming, and well-presented environment for staff, visitors, and contractors. This is a full-time position, working Monday – Friday, .

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Job Opportunity

Cleaning & Maintenance:

Carry out routine cleaning duties including vacuuming, mopping, dusting, and sanitising surfaces to ensure all areas are clean, hygienic, and presentable at all times.

Monitoring & Inspections:

Regularly check cleaning standards across assigned areas, identifying any issues such as damage, spillages, or hygiene concerns and addressing them promptly.

Access & Security Awareness:

Support site security by being mindful of access points, reporting any unauthorised persons or suspicious activity, and ensuring doors and restricted areas are managed appropriately.

Incident Reporting:

Report any accidents, hazards, or maintenance issues immediately, following company procedures and ensuring a safe environment for all.

Customer Service:

Maintain a professional, friendly, and approachable manner when interacting with staff, visitors, and contractors, providing assistance where required.

Health & Safety Compliance:

Adhere to all health and safety regulations, including the safe use and storage of cleaning chemicals and equipment. Proactively identify and report potential hazards.

Record Keeping:

Complete cleaning checklists and logs accurately, ensuring all duties are carried out in line with required standards.

Essential Skills

• Must have previous experience in cleaning
• Must have an approachable attitude

DEI Statement

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.