Hays Specialist Recruitment Limited
Join a leading Banking Client as a Client Service Specialist!
Job Overview:
An exciting opportunity has arisen for an experienced Client Service Specialist to join a leading independent financial services provider in London. This role is ideal for a proactive and client-focused professional with a strong understanding of banking and investment products, who thrives in a fast-paced, client-facing environment and is committed to delivering exceptional service.
- Location: London (On-site – 5 days per week)
- Daily Rate: Competitive
- Contract Length: April 2027
- Start Date: ASAP
Key Responsibilities:
- Serve as the primary point of contact for processing client transactions, including stock trades, foreign exchange transactions, loans, and deposits.
- Act as the direct liaison for clients' day-to-day banking needs and administrative requests.
- Manage daily client transactions, handling inquiries, issue resolution, and troubleshooting in a timely and professional manner.
- Execute account maintenance activities, including account opening and closure processes, suitability assessments, KYC reviews, and due diligence requirements.
- Investigate and resolve client queries through effective collaboration with clients and internal stakeholders.
- Ensure a high standard of service delivery while maintaining accuracy and attention to detail.
- Build and maintain strong client relationships, contributing to a positive client experience.
Key Requirements:
- Previous experience within financial services, preferably in a client-facing or commercially focused role.
- Ideally holds a Level 3 qualification or equivalent.
- Strong understanding of financial products and services, including banking, brokerage, custody, investment, deposits, and credit solutions.
- Exceptional attention to detail with the ability to work accurately under pressure.
- Excellent relationship management and communication skills.
- Collaborative team player with strong judgment, initiative, professionalism, and discretion.
Additional Information:
- Interview Process: 2 Stages
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit www.reed.co.uk.
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