Faith Recruitment
Client Services Assistant
Byfleet
£29,741.40
Are you an organised and customer-focused professional who enjoys building relationships and delivering exceptional service? We're looking for a proactive Client Services Assistant to join a busy and supportive team in Byfleet.
This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing outstanding support. Working Monday to Friday, this role also includes occasional Saturday morning home working on a rota basis once training has been completed.
The Role
As a Client Services Assistant, you'll play a key role in ensuring clients receive a first-class experience. You'll be the go-to person for enquiries, provide administrative support, and help keep day-to-day operations running smoothly.
Key Responsibilities:
- Acting as a primary point of contact for clients, delivering professional and friendly support.
- Responding to enquiries and resolving issues efficiently and effectively.
- Maintaining accurate records and updating internal systems.
- Supporting a range of administrative tasks, including correspondence and document preparation.
- Communicating confidently and professionally via telephone and email.
- Working closely with colleagues to ensure a seamless client experience.
- Identifying opportunities to improve processes and enhance service delivery.
About You:
- An excellent communicator with strong interpersonal skills.
- Highly organised and able to manage multiple priorities effectively.
- Detail-oriented with a high level of accuracy.
- Confident using computer systems and Microsoft Office applications.
- Positive, proactive, and solutions-focused.
- Comfortable working independently as well as part of a team.
- Experienced in customer service or administration (preferred but not essential).
What's On Offer:
- Full training and ongoing support.
- Company pension scheme.
- Free on-site parking.
- A friendly, collaborative, and supportive working environment.
- Opportunities for career development and progression.
- Occasional Saturday home working paid in addition to your basic salary.
If you're looking for a varied and rewarding role where you can make a real impact and develop your career, we'd love to hear from you.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Customer Services Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.