Commercial Account Handler

Location: Chester

Job Type: Full Time | Permanent

Salary: Competitive (dependent on experience) + Bonus + Benefits

Commercial Account Handler – Chester

Are you an experienced Commercial Account Handler looking for your next opportunity with a growing insurance brokerage?

We're recruiting on behalf of a well-established commercial insurance broker that continues to invest in its people, technology and long-term growth. This is an excellent opportunity to join a supportive team where you'll work with a varied portfolio of commercial clients and play an integral role in delivering outstanding service.

Following significant investment and continued expansion, the business is entering an exciting new phase of growth. With a strong presence in the commercial insurance market, access to specialist insurer facilities, and ambitious plans for the future, this is an ideal opportunity for someone looking to develop their career within a supportive and forward-thinking environment.

The Role

As a Commercial Account Handler, you will play a key role in delivering an exceptional service to a diverse portfolio of commercial clients.

Working closely with Account Executives, while also managing your own portfolio, you'll be responsible for handling business from initial enquiry through to placement, renewal and ongoing servicing. This is a varied role requiring strong technical knowledge, excellent organisation and a genuine commitment to providing first-class client service.

Key Responsibilities

• Manage a portfolio of commercial insurance clients.
• Support Account Executives with the servicing of larger client accounts.
• Arrange new business, renewals and mid-term adjustments.
• Obtain and assess client information to identify insurance requirements.
• Negotiate competitive terms with insurer partners.
• Prepare quotations, policy documentation and associated paperwork.
• Explain policy cover and terms to clients.
• Handle client enquiries promptly and professionally.
• Support clients throughout the claims process where required.
• Maintain accurate records and ensure FCA and regulatory compliance.
• Identify opportunities to generate additional commercial business.

About You

We're looking for someone who has:

• Previous experience within commercial insurance broking (essential).
• A good understanding of commercial insurance products.
• Excellent communication and relationship-building skills.
• Strong organisational skills with excellent attention to detail.
• The ability to prioritise work in a busy environment.
• A proactive and customer-focused approach.
• Experience using Acturis would be advantageous but isn't essential.
• Cert CII qualification (or working towards it) would be beneficial, with study support available.

What's on Offer

• Competitive salary.
• Discretionary annual bonus.
• Company pension scheme.
• Life Assurance.
• Income Protection.
• Healthcare Cash Plan.
• Support towards professional qualifications.
• Ongoing training and career development.
• A supportive and collaborative working environment.

Apply Now

If you're an experienced Commercial Account Handler looking to join a successful and growing commercial insurance brokerage, we'd love to hear from you.

Apply today or contact us in confidence for more information.