Reed
Commercial Operations Administrator
Location: Tamworth
Salary: Up to £35,000 (negotiable)
Hours: Full-time, 40 hours per week
About the Role
We’re working with a well-established and growing organisation operating in a fast-paced, product-driven environment. The business prides itself on accuracy, efficiency, and strong customer relationships, with a real focus on delivering a reliable, high-quality service.
They are now looking to appoint a Commercial Operations Administrator to join the team in a pivotal, hands-on role. This position sits at the heart of the business and plays a key part in ensuring that commercial, operational, and financial processes run smoothly and accurately.
What You’ll Be Doing
This is a varied role covering commercial administration, stock control, invoicing, credit control, and logistics coordination.
Commercial & Administrative Support
- Preparing and managing customer contracts and associated documentation
- Maintaining accurate, well-organised commercial records
- Providing day-to-day administrative support to the commercial function
Stock Control & Reporting
- Inputting and maintaining accurate stock data within internal systems
- Monitoring stock levels and investigating discrepancies
- Producing regular stock reports and supporting stock audits
Invoicing & Credit Control
- Raising invoices accurately and in a timely manner
- Ensuring invoices align with contracts, orders, and dispatch information
- Monitoring outstanding payments and following up with customers
- Producing aged debtor reports and escalating issues where required
Dispatch & Logistics Coordination
- Preparing dispatch documentation such as delivery notes and packing lists
- Coordinating transport bookings and delivery schedules
- Tracking shipments and resolving any delays or issues
Customer Liaison
- Acting as a key point of contact for customer queries
- Providing updates on orders, deliveries, and account status
- Building and maintaining professional, long-term customer relationships
What We’re Looking For
Essential
- Proven experience in an administrative, commercial support, operations, or stock control role
- Strong organisational skills with excellent attention to detail
- Experience with invoicing and/or credit control processes
- Confident using Microsoft Office, particularly Excel
- Able to manage multiple tasks and deadlines in a busy environment
Desirable
- Experience using ERP or stock management systems
- Exposure to logistics, dispatch, or supply chain processes
- Background in a commercial or operations-led environment
The Person
This role would suit someone who is:
- Highly organised and methodical
- Proactive and comfortable working with autonomy
- Detail-focused, with a strong sense of responsibility
- Adaptable and reliable in a fast-moving business
What’s on Offer
- Salary up to £35,000, depending on experience
- A stable, growing organisation where your role has real visibility and impact
- A varied position with genuine ownership of key processes
- Hybrid working can be offered for the right individual once established
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Accounting & Finance Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.