Consultants Services Executive

Our client is a unique not-for-profit organisation and the independent authoritative voice on private healthcare in the UK. They research, produce and publish impartial information on the safety, quality and costs of private healthcare services, processing data for approximately one million hospital admissions every year. Through two flagship digital platforms, one public-facing and one industry-oriented, they deliver transparency and accountability across the sector, while providing data insights that drive meaningful improvement. This role is full-time, permanent and offers hybrid working with 2 days a week in the London office.

The Role

This is a highly interesting administrative position, at the heart of the organisation’s engagement activity. As Consultant Services Executive, you will play a central role in establishing and maintaining trusted relationships with medical Consultants, professional associations and wider stakeholders, to support the delivery of organisational and service objectives.

Key Responsibilities will include:

• Liaising with Consultants to assist them in submission of healthcare outcomes data, by responding to incoming email and phone enquiries and assisting with external communications.
• Identify and segment Consultants, initiate contact and provide clear, practical guidance, advice and information.
• Monitor Consultant engagement and produce regular progress reports for the team.
• Monitor and report on the submission of patient outcomes data
• Inputting data and using MS Excel Pivot tables to support healthcare data analysis.
• Prepare management reports and support the publication of performance measures and fee information.
• Manage shared mailboxes and escalate correspondence to the appropriate teams.
• Attend meetings with Consultants and stakeholders as required.

About You

The successful person will bring proven administrative experience of working in healthcare in a similar role, that has involved liaising with medical Consultants. You should also be able to demonstrate strong data analyses skills, and an excellent command of Microsoft Office products, including MS Excel. You will be proficient using mass mailing and communications platforms, and experience of responding to incoming email and telephone enquiries, along with sound problem-solving abilities. Above all, you will be a highly organised self-starter with experience of supporting stakeholders and working collaboratively across different teams.

This is a genuinely interesting role and if you are motivated by meaningful work and want to contribute to positive change in the private healthcare sector, we would love to hear from you.

For further information, please send your CV and a short cover letter.