Contract Manager – Road Transport & Logistics

Location: Ashby-de-la-Zouch (with regular travel to customer sites)
Salary: £32,000 – £36,000 per annum + Car Allowance
Hours: Monday to Friday, 40 hours per week
Holiday: 25 days annual leave plus bank holidays

An exciting opportunity has arisen for an experienced Contract Manager to join a growing transport and logistics operation. This role is ideal for a motivated individual with a strong background in road transport, customer relationship management, and operational leadership.

You will be responsible for managing large-scale transport contracts, maintaining strong client relationships, driving operational performance, and ensuring service and financial targets are achieved.

Key Responsibilities

• Build and maintain strong relationships with key internal and external stakeholders.
• Manage and resolve escalated operational issues, implementing corrective actions where required.
• Develop and deliver strategic and operational objectives that provide value to customers.
• Monitor and manage contract performance, ensuring service levels and financial targets are consistently met.
• Lead and manage on-site teams, including drivers and shunters, to maximise operational efficiency.
• Demonstrate strong leadership in health and safety compliance and best practice.
• Produce performance reports and participate in regular customer review meetings.
• Identify opportunities for continuous improvement and implement effective solutions.
• Manage third-party haulier relationships to ensure customer requirements are met.
• Drive productivity, resource optimisation, and operational excellence across contracts.

About You

The successful candidate will have:

• Previous experience within the road transport or logistics sector.
• A proven track record of managing customer accounts and service delivery.
• Experience leading and developing teams with multiple direct reports.
• Strong commercial awareness and operational management skills.
• Excellent communication and stakeholder management abilities.
• Knowledge of drivers' hours legislation and transport compliance requirements.
• Strong analytical skills with excellent attention to detail.
• Good IT skills, including Microsoft Excel and Word.
• A structured and methodical approach to problem-solving.
• Flexibility to travel regularly to customer sites, including occasional overnight stays.

A Transport Manager CPC qualification would be advantageous but is not essential.

If you are looking for a challenging and rewarding opportunity within a dynamic logistics environment, we'd love to hear from you.

Processing Your Data

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.