Corporate and Operational Support Assistant

Location: Long Eaton

Salary:  £25,570 per annum

Vacancy Type: Permanent, Full time (37hours per week, Monday – Friday, Office Based)

Closing Date: 13 of July 2026

The Canaan Trust seeks to recruit a Corporate and Operations Support Assistant. This post will be responsible for the smooth running of administrative and operational aspects of the Trust’s day to day work.

The Trust operates 24-7, 365 days a year, from its base on Main Street, Long Eaton.  We are a Christian charity providing care and support to anyone who is homeless, in danger of becoming homeless or in need. The Trust’s objective is to safeguard, support and enable each individual or family to address the issues which may have led to their homelessness or be threatening them with becoming homeless. The trust seeks to support each individual or family to ‘Re-build their Lives’ and to achieve independent living in the community.

We care for each individual in a holistic, person-centred way.  Our aim is to enable each individual to address the issues relating to their homelessness or insecure housing status, and support them to rebuild their lives so they can move forward positively to achieve independent living back in the community.   

Office Support duties including:

• Handling incoming telephone calls, directing enquiries, taking messages.
• Monitoring and replenishing office supplies.
• Preparing documents using a range of office software, including, Excel, PowerPoint, and Word.
• Preparing and issuing mailshots.
• Managing mailing lists.

Operational Support duties including:

• Maintaining shift planners to ensure shift and on-call cover 24/7 across the Trust.
• Tracking staff annual leave and arranging cover as required.
• Preparing and processing staff timesheets.  Working with Service Managers to ensure staff wages are paid accurately, and to monitor hours, leave etc.
• Checking payroll information, including pensions and other contributions.
• Checking, and where necessary, calculating residents’ housing benefit awards.
• Administering systems for rental payment records. 
• Ensuring all documentation is securely saved and is accessible as required.  

Finance Support tasks including:

• Managing, securing, reconciling and banking all monies received by the Trust.
• Ensuring all donations are recorded and processed including gift aid;  maintaining donation and gift aid logs and ensuring thank-you responses are triggered.
• Assisting Finance Manager with budget preparation, monitoring and accounts preparation.

IT and Network Support tasks including:

• Acting as key link with IT provider.
• Maintaining an efficient electronic filing system.
• Assisting with the setup of IT equipment and supporting staff as required.
• Ensuring all individual staff and trustees have access to the Trust’s systems.

HR Support tasks including:

• Administrative support to all aspects of staff recruitment.
• Supporting managers in maintenance of personnel records.

Compliance Support tasks including:

• Assisting with Health & Safety activities and requirements.
• Monitoring record archiving and retention to comply with Data Protection requirements.

Support for Board of Trustees tasks including:

• Providing administrative support for Trustee Board meetings.  Attending Board meetings.  Maintaining confidentiality.
• Supporting preparation of papers for the Trust’s AGM
• Ensuring approved policies and procedures are appropriately saved, filed and are accessible.

Other tasks:

• Ensuring all tasks meet the policies and procedures of the Trust.
• Complying with Health & Safety legislation and local practices.
• Ensuring all tasks are carried out within the framework of the Trust’s Equality and Diversity policy.
• Undertaking other tasks as appropriate to the role.

To Apply

If you feel you are a suitable candidate and would like to work for Canaan Trust, please click apply to submit your cv and then you will shortly receive an application form.