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Credit Control Officer

Venn Group

An exciting opportunity has arisen for a Credit Control Officer to join a well-established organisation based in London. This role plays a key part in supporting the finance function through effective debt recovery, billing, and accounts receivable processes, ensuring accurate financial records and timely collection of outstanding income.

Key Responsibilities:

  • Manage day-to-day billing and debt recovery across multiple ledgers, ensuring accurate invoicing and timely collection of outstanding balances
  • Maintain and manage the sales ledger, including account set-up, credit checks, and invoice distribution
  • Proactively chase outstanding debt via phone, email, and written correspondence, maintaining clear audit trails
  • Investigate and resolve non-payment queries, liaising with internal teams and external stakeholders to reach resolution
  • Reconcile accounts and resolve discrepancies, ensuring accuracy across all records
  • Support the management of complex funding streams, maintaining accurate data and updating records as required
  • Assist with reporting on aged debt, highlighting risks and supporting decision-making across the finance team
  • Monitor accounts to identify potential bad debt and escalate where appropriate
  • Contribute to process improvements, ensuring compliance with internal policies and relevant regulations (e.g. data protection)
  • Act as a key point of contact for finance queries, managing inboxes and responding promptly to stakeholders
  • Provide support with wider finance processes, including reconciliations, reporting, and ad hoc duties as required

Ideal Candidate Profile:

  • Previous experience in a Credit Control or Accounts Receivable role within a high-volume environment
  • Strong understanding of debt recovery processes and sales ledger management
  • Experience managing high-volume accounts and performing reconciliations
  • Confident communicator with the ability to manage internal and external stakeholders effectively
  • Strong attention to detail with excellent organisational skills
  • Ability to work independently, prioritise workloads, and meet deadlines
  • Proficient in Excel and finance systems
  • Proactive, solutions-focused, and able to identify process improvements
  • Immediately available or available at short notice

Location: NW London

Working Pattern: Hybrid, 1 day on-site

Hours: 35 hours per week

Length: 3 months, subject to further extension

Start Date: ASAP

Salary: £18 per hour

To apply for this job please visit www.reed.co.uk.

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