Credit Controller

• Location: Witney 
• Job Type: Permanent, Full-time, On-site
• Salary: £28,000 to £32,000 per annum

Reed Accountancy are delighted to be partnering with a client in West Oxfordshire who are seeking a Credit Controller to join their friendly and collaborative Finance team. You will support the Credit Control Manager in the effective management of debt recovery, and it is crucial that you can maintain strong customer relationships, ensure timely payments, and resolve account queries efficiently. You will also provide general administrative and operational support to the wider Finance team.

Day-to-day of the role:

• Post and allocate cash receipts and cheques accurately.
• Ensure timely and effective collection of all outstanding debts and customer payments.
• Maintain regular contact with customers via telephone and email to confirm invoices are approved for payment.
• Investigate and resolve internal and external queries relating to outstanding invoices.
• Provide account information and support to internal departments as required.
• Prepare and distribute monthly customer account statements.
• Manage shared credit control inboxes, ensuring queries are handled promptly.
• Set up new customer accounts, including conducting credit checks and assessing creditworthiness.
• Monitor accounts on hold and manage timely order releases.
• Complete ad hoc administrative duties as required.
• Provide support to other members of the Finance team as needed.

Required Skills & Qualifications:

• Minimum of 2 years’ experience in a Credit Control role.
• Previous experience with credit insurers, including cover arrangements, would be beneficial but not essential.
• Strong interpersonal skills with a professional, friendly approach.
• Self-motivated with the ability to work independently and as part of a team.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• High level of accuracy and attention to detail.
• Excellent organisational and time management skills.

Benefits:

• 25 days annual leave plus bank holidays.
• Employer matched pension scheme (5%).
• Death in Service scheme (2 x annual salary).
• Training & Development opportunities including Career/Personal Development Plans and Apprenticeships.
• Employee discounts platform.
• Well-being programme.
• Cycle-to-work scheme.
• On-site parking.

You will need your own transport required due to lack of public transport links to the office.

To apply for this Credit Controller position, please submit your CV below!