Credit Controller
£32,000 per annum
Chelmsford, Essex
Monday-Friday, 9am-5pm

Office Angels are truly delighted to be recruiting for this exciting position. A well-established and professional company based in Chelmsford are looking for a Credit Controller to support their finance department.

Benefits

• On-site parking
• 25 days holiday plus bank holidays
• Frequent socials, including Summer and Christmas parties
• Environmentally conscious – you'll be supplied with sustainable products
• Company lunches
• Excellent progression opportunities
• Opportunity to participate in local fundraising
• Long service awards
• Amazing in-house training

Key Responsibilities:

• Take ownership of a portfolio of broker accounts and manage the end-to-end credit control process.
• Proactively chase overdue balances by telephone, email and other agreed communication methods.
• Build effective working relationships with brokers while maintaining a firm and commercially focused approach to collections.
• Confidently challenge late payment behaviour and escalate overdue debt where appropriate.
• Monitor aged debt and ensure follow-up activity is completed in a timely and consistent manner.
• Investigate and resolve account queries that may delay payment, working closely with internal teams where needed.
• Assist with account reconciliations, statement reviews and general sales ledger administration as required.
• Provide regular updates on overdue accounts, disputed items and collection progress to management.

Skills & Experience Required:

• Previous experience in a credit control role is essential.
• Experience within an insurance environment is preferred.
• Strong telephone manner with the confidence to speak assertively and professionally with customers.
• Comfortable challenging brokers and chasing outstanding debt in a clear, direct and constructive way.
• Good negotiation and problem solving skills.
• Ability to manage workload effectively and prioritise a busy ledger.
• Strong attention to detail and good record keeping skills.
• Competent with finance systems and Microsoft Office, particularly Excel.
• Experience with Microsoft Dynamics Business Central an advantage.

• Resilient, organised and able to remain calm under pressure.
• GCSE's in Maths & English, A-C / 9-5

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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