Harnham - Data & Analytics Recruitment
CRO Manager
£50,000 – £60,000
This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.
THE COMPANY
They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.
THE ROLE
As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.
Specifically, you can expect to be involved in the following:
- Own and optimise the end-to-end digital customer journey across multiple touchpoints
- Develop and execute a data-driven CRO and experimentation roadmap
- Use analytics, user behaviour data, and testing insights to identify opportunities for improvement
- Manage A/B testing and experimentation programmes to validate and scale changes
- Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives
- Define key performance metrics and present insights and recommendations to senior stakeholders
- Champion a culture of testing, learning, and continuous optimisation across the organisation
SKILLS AND EXPERIENCE
The successful CRO Manager will have the following skills and experience:
- Strong commercial experience in conversion rate optimisation, customer experience, or digital product
- Proven ability to deliver measurable impact through experimentation and testing
- Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar
- Solid understanding of digital journeys, user behaviour, and UX best practice
- Ability to translate complex data into clear, actionable insights
- Experience working cross functionally with technical and non-technical stakeholders
- Strong communication skills with the confidence to influence decision making
BENEFITS
The successful CRO Manager will receive the following benefits:
- Salary between £50,000 – £60,000 – depending on experience
HOW TO APPLY
Please register your interest by sending your resume to Majid Latif via the Apply link on this page.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Engineering Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.