Reed
Reed Business Support are recruiting for a Customer Service Administrator on behalf of our valued client based in Tunbridge Wells. This Customer Service Administrator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Administrator, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations.
About the Role:
• Managing daily administrative and customer service tasks, ensuring queries are handled efficiently
• Acting as a key point of contact for customers, internal teams and external stakeholders
• Handling inbound calls, emails and enquiries with a professional and friendly approach
• Maintaining accurate records, updating CRM systems and processing documentation
• Supporting wider teams with workflow, reporting and general coordination
• Delivering exceptional service and demonstrating a professional approach at all times
About You:
• Experience within a similar customer service or administrative role desirable
• Excellent communication and interpersonal skills, both written and verbal
• Highly organised with strong attention to detail
• Confident using Microsoft Office and CRM/database systems
• Able to work under pressure and manage multiple priorities effectively
• A proactive, team-focused attitude with a strong customer-first mindset
Benefits:
• Competitive salary with regular reviews based on performance
• Convenient Tunbridge Wells location with excellent transport links
• 25 days holiday plus bank holidays
• Company pension scheme and employee wellbeing support
• Ongoing training and development opportunities to support progression
• Friendly, supportive team environment within a well-established local business
• On-site parking / nearby parking options and modern office facilities
If you are interested in this Customer Service Administrator, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
To apply for this job please visit www.reed.co.uk.
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