ORP Recruitment
A thriving company are currently looking for a Customer Service Administrator. The Customer Service Administrator role involves coordinating repairs and services, liaising with subcontractors/users and ensuring that works are completed in a timely manner.
The ideal candidate will have previous experience within the repairs, maintenance and scheduling sector.
- Salary: Up to £30,000
- Office based
Customer Service Administrator responsibilities:
- Acting as first point of contact for customers, appropriately scheduling repairs/services
- Liaising with and sourcing contractors for works
- Monitoring stores activities, ensuring they are completed within agreed timescales
- Maintaining and processing job sheets
- Monitoring contractors’ response times
- Monitoring spend, ensuring best value is achieved
- Monitoring and maintaining the in-house email inbox
- Issuing/raising purchase orders, processing invoices and providing required reports
- Answering calls and transferring to relevant departments
- Supporting the wider team with a range of administration duties
Customer Service Administrator required skills/competencies:
- Previous experience within the property sector desirable
- Strong attention to detail
- Proficient in Microsoft Word, Excel and Outlook
Apply today!
To apply for this job please visit www.reed.co.uk.
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