Sign in
Post Jobs

Customer Service Advisor

  • Cardiff, Wales
  • Competitive salary GBP / Year
  • Salary: Competitive salary

Appcastenterprise

What’s in it for you? 

• Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme 

• Online GP: Access to a private GP 24/7 for you and your immediate family 

• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off 

• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. 

• Huge Discounts: Save on EE & BT products, including mobile and broadband. 

• Career Development: Ongoing support to help you grow your skills and develop 

• Season Ticket Travel Loan: Funds for your travel to and from work. 

• Volunteering Days: Paid time off to give back to your local community. 

• Optional Private Healthcare and Dental: Protection for you and your family. 

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE.  

At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. 

To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We’ll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. 

We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. 

Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

To apply for this job please visit www.reed.co.uk.

TavaJobs Application Help

Make this application stronger

Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.

Before you apply

Check the key details and make sure the role matches what you are looking for.

  • Review the job title, company, location, salary and working pattern if provided.
  • Check the skills, experience or qualifications requested by the employer.
  • Make sure the commute, hours and contract type are realistic for you.
CV

Tailor your CV

For Healthcare & Nursing Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.

Use the CV Builder or browse Career Advice.

?

Prepare for interview

If your application is successful, prepare simple examples that show your motivation, strengths and suitability.

🔔

Keep searching smarter

Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.

Set up job alerts or search more jobs.

Important vacancy note: Some vacancies on TavaJobs are supplied by third-party job sources. When you apply, you may be redirected to the employer, recruiter or original job board website. Always check the final job details, salary, location and application instructions before applying.
Share on
Print

Similar & Nearby Jobs

Other roles in a similar category or nearby area.

Still looking? Search all live jobs and filter by keyword, location, category or salary.

Search All Jobs