JOB SWITCH LTD
Customer Service Assistant To provide an efficient and streamlined service to customers of West Lancashire Borough Council and be the first point of contact for all service enquiries. To provide this service via telephony from the Contact Centre in Ormskirk and face to face from the Customer Service Points in Skelmersdale and Ormskirk.
Customer Service Assistant To respond to face to face, telephone and electronically delivered queries to the Customer Services section, establishing which service is required and ensuring that customer issues are resolved.
Customer Service Assistant To provide a visible presence in the Council’s Customer Service Points (CSP’s), acting as “Greeters” to visitors and customers.
Customer Service Assistant To liaise and consult with management members and staff within teams to ensure service related queries/issues are dealt with in an efficient and effective manner.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Customer Services Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.