Reed
Customer Development Executive
Salary: up to £29k (flexible depending on experience)
Location: Hybrid working
Job Type: Full-time
Join an innovative organisation operating within the digital services space, focused on delivering solutions that support long-term development and user engagement. We are looking for a driven Customer Development Executive to play a key role across sales, customer support, and marketing activity.
Day-to-day responsibilities:
- Carry out a mix of proactive and reactive outreach to identify and engage potential customers.
- Support new and existing users to ensure successful adoption and ongoing use of the company’s platform.
- Act as a key contact for customer queries via phone, video, and email.
- Troubleshoot and resolve first- and second-line technical issues.
- Assist with marketing activity to increase awareness and engagement.
- Required skills & experience:
- Strong communication skills across written, phone, and virtual channels.
- Self-motivated with a proactive approach and ability to take ownership of tasks.
- Comfortable learning new systems and technologies quickly.
- Well organised, able to manage multiple priorities.
- Collaborative mindset with the ability to work across teams.
- Full UK driving licence and access to a vehicle.
Benefits:
- Competitive salary with flexibility based on experience.
- Hybrid working pattern.
- Opportunity to join a growing organisation at an exciting stage.
- Supportive team environment.
- Pension and private medical cover.
- Regular team and social events.
To apply for this job please visit www.reed.co.uk.
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