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Customer Service Executive

Reed

Customer Service Executive

Location: HU14

Hours: Monday – Friday

Type: Permanent

Salary: £25,000 – £30,000 per annum

About the Role

We are currently recruiting for a Customer Service Executive to join a friendly and supportive small team based in HU14. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and is looking to grow their career, with a clear progression path into a management role.

Key Responsibilities

  • Managing incoming customer enquiries via phone, email, and online platforms
  • Providing timely and professional responses to customer queries
  • Building strong relationships with customers and maintaining high satisfaction levels
  • Processing orders, updates, and handling any issues efficiently
  • Working collaboratively with a small team to meet business objectives
  • Supporting continuous improvements within customer service processes

About You

  • Previous experience in a customer service or customer-facing role
  • Strong communication skills, both written and verbal
  • A proactive and positive attitude
  • Ability to work well as part of a close-knit team
  • Organised, with good attention to detail
  • Ambitious and motivated, with a desire to progress into a management role

What’s on Offer

  • Competitive salary of £25,000 – £30,000
  • Monday to Friday working pattern (great work-life balance!)
  • A supportive team environment
  • Genuine career development opportunities into management
  • Stable, permanent position within a growing business

If you’re looking for a role where you can make an impact, develop your skills, and progress your career, we’d love to hear from you.

To apply for this job please visit www.reed.co.uk.

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