RGB Recruitment
Temporary Customer Services Officer – Supported Housing
Location: Plymouth
Hours: 23.75 per week | Monday–Friday, 9:00am–1:15pm
Contract: Starting ASAP Until 31 July 2026
We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service.
This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations.
Key Duties:
- Act as the first point of contact for residents, visitors and enquiries
- Provide reception and administrative support
- Log and coordinate repairs and maintenance requests
- Maintain records, databases and routine reports
- Support rent payments and basic financial administration
- Arrange bookings and assist with meeting administration
- Promote safeguarding and maintain high service standards
About You:
- Strong customer service and communication skills
- Experience in administration and accurate record keeping
- Confident using Microsoft Office and IT systems
- Able to work independently and manage competing priorities
- Understanding of working with vulnerable people or complex needs
Desirable:
- Housing or supported housing experience
Appointment will be subject to an enhanced DBS check.
To apply for this job please visit www.reed.co.uk.
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