Nigel Wright Group
The Role
Are you passionate about delivering exceptional customer experiences and driving sales? Our manufacturing client in Darlington is looking for a Customer Service & Sales Associate to join a dynamic team and play a key role in building strong client relationships.
What you’ll do:
- Provide outstanding customer service
- Convert incoming enquiries and manage customer requirements for products and services.
- Deliver personal demonstrations via Teams and support events that engage existing and potential customers.
- Collaborate with marketing and other teams to enhance customer experience and drive sales.
- Monitor and analyse performance data to identify opportunities for improvement.
- Maintain accurate records in CRM systems and produce regular customer summaries.
The Person
What we’re looking for:
- Proven experience in customer service and sales roles.
- Strong communication, negotiation, and relationship-building skills.
- Ability to manage priorities and work collaboratively across teams.
- Proficiency with CRM systems
- Highly motivated and adaptable, with a customer-first mindset.
- Fluent in English and Italian
Next Steps
Please contact for further details.
To apply for this job please visit www.reed.co.uk.
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