Mpeople Recruitment
Customer Support Advisor
Burnley
£12.71 – £14.27 per hour
Temporary (6–12 months), 37.5 hours per week
Mpeople Recruitment are seeking a Customer Support Advisor to join a busy team in Burnley. This role involves handling customer enquiries, resolving issues, and providing a high level of service in a fast-paced environment.
Key Duties:
- Answer inbound calls and handle customer enquiries
- Resolve issues and provide clear advice
- Process payments and update customer records
- Monitor account alerts and contact customers as needed
- Support basic troubleshooting and problem-solving
- Maintain accurate system updates and documentation
Skills & Experience:
- Previous customer service or contact centre experience
- Strong communication and IT skills
- Good attention to detail and organisation
- Ability to work under pressure and meet targets
- Professional and customer-focused approach
Hybrid working available after training (3 days in office). DBS required.
If you do not hear within 5 days, please assume your application was unsuccessful.
To apply for this job please visit www.reed.co.uk.
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