Proximity Recruitment
E-Commerce Manager
Salary: Up to £48,000 + Excellent Benefits
Proximity Recruitment are partnering with a growing and ambitious business in Ipswich to recruit an experienced E-Commerce Manager. This is an exciting opportunity for a commercially minded digital professional to take ownership of a rapidly evolving e-commerce platform, driving online sales performance, customer experience, and digital growth. 4 days a week in the offices, 1 day working from home.
Working cross-functionally across Marketing, Sales, IT, Operations, Finance and Procurement, you'll play a key role in shaping the online proposition, managing product data, promotional activity, website development and ongoing optimisation.
The RoleE-Commerce Platform & Product Management
- Own the day-to-day management and performance of the company's e-commerce portal.
- Maintain a highly accurate and engaging online product catalogue, including pricing, availability, imagery and product information.
- Lead the onboarding and integration of products from newly acquired businesses into the existing platform.
- Continuously improve product content and imagery to ensure consistency and maximise conversion.
- Collaborate closely with Marketing to develop compelling product descriptions and digital assets.
Promotions, Pricing & Commercial Performance
- Plan, execute and optimise online promotions, seasonal campaigns and homepage merchandising activity.
- Monitor competitor pricing and market trends, recommending pricing adjustments to maximise commercial performance.
- Analyse key e-commerce metrics including sales, traffic, conversion rates and customer behaviour.
- Produce regular performance reports and actionable insights to support strategic decision-making.
Website & Digital Development
- Play a key role in the ongoing website redevelopment programme.
- Ensure e-commerce functionality aligns with broader digital strategy and customer experience objectives.
- Contribute to the development of new features, integrations and enhancements that drive online engagement and revenue.
- Work closely with IT and external partners to improve website performance, security and reliability.
Inventory, Data & Systems
- Maintain accurate SKU and product data across all online channels.
- Partner with Procurement and Inventory teams to ensure stock levels and availability are accurately reflected online.
- Support continuous improvement of e-commerce processes, systems and data management.
Customer Experience & Stakeholder Collaboration
- Continuously optimise the online customer journey from product discovery through to checkout.
- Work collaboratively with Marketing, Sales, Customer Service, IT and Operations to ensure e-commerce activity supports wider business objectives.
- Support the successful launch of new products and services onto the platform.
About You
We're looking for an analytical, commercially focused e-commerce professional who thrives in a fast-paced environment and enjoys driving measurable results.
Key Requirements
- Proven experience within an E-Commerce Manager or similar digital trading role.
- Strong understanding of e-commerce platforms, CMS systems, web analytics and online merchandising.
- Experience using tools such as Google Analytics to drive data-led decision making.
- Knowledge of SEO, SEM and broader digital marketing strategies.
- Strong project management skills with a track record of delivering e-commerce growth.
- Experience managing product catalogues, pricing strategies and promotional campaigns.
- Previous experience integrating products from acquisitions or multiple business units into a single platform would be highly advantageous.
- Excellent communication and stakeholder management skills.
- Strong analytical capability with experience managing KPIs and performance metrics.
- Customer-focused mindset with a passion for improving online user experience.
- Experience supporting website development or redevelopment projects.
What's In It For You?
- Salary up to £48,000
- Comprehensive benefits package
- Opportunity to shape and influence a growing e-commerce function
- Exposure to exciting digital transformation and website redevelopment projects
- Collaborative and supportive working environment
- Genuine opportunities for career development and progression
If you're a commercially driven E-Commerce professional looking for a role where you can make a tangible impact on digital growth and customer experience, we'd love to hear from you.
To apply for this job please visit www.reed.co.uk.
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