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EL/PL Claims Handler

Keoghs LLP

Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

  • To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA’s
  • To attend client review meetings and assist with client project work where applicable
  • Undertake appropriate additional tasks provided by the team leader
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks 
  • Allocate new claims as and when required
  • Carry out supervisory tasks appropriate to level and as per management instructions

Experience, Skills and Qualifications

  • Minimum 2 years claims handling experience
  • Experience dealing with quantum up to 25k
  • Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims
  • Flexible approach to work
  • Supervisory experience is desirable

Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation

To apply for this job please visit www.reed.co.uk.

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