ERP Trainer

Hybrid – Midlands

£40,000 – £50,000 DOE

We're recruiting on behalf of an established Microsoft Dynamics partner seeking an experienced ERP Trainer. This is an excellent opportunity for someone who enjoys delivering engaging software training, creating high-quality learning content, and helping customers and colleagues maximise the value of their ERP systems.

Whether your experience is with Microsoft Dynamics 365 Business Central, Dynamics NAV, SAP, Oracle, Sage, Infor, IFS, Epicor, Unit4 or another ERP platform, we'd love to hear from you.

You'll play a key role in driving user adoption through both customer-facing and internal training within a collaborative, forward-thinking environment.

Key Responsibilities

• Design, develop and deliver engaging ERP training programmes.
• Deliver instructor-led training sessions remotely and in person for customers and internal colleagues.
• Create a variety of learning materials including video tutorials, user guides, presentations, training manuals and online content.
• Develop clear, engaging content suitable for users with varying levels of technical knowledge.
• Work closely with consultants and subject matter experts to ensure training materials remain accurate and aligned with product developments.
• Gather learner feedback and continuously improve training delivery and learning resources.
• Maintain and update documentation in line with software enhancements and new releases.
• Support the development of online learning platforms and knowledge resources.
• Deliver training across complementary Microsoft technologies, including Power BI and associated reporting solutions where appropriate.
• Collaborate with Professional Services, Support and Product teams to ensure a consistent customer experience.
• Provide post-training guidance and user support within your areas of expertise.

You'll ideally have:

• Proven experience delivering ERP or business software training.
• Experience creating engaging learning content including presentations, videos, user guides and online resources.
• A good understanding of business processes across areas such as finance, operations, supply chain or manufacturing.
• Experience using Learning Management Systems (LMS) or online learning platforms.
• Strong presentation and communication skills, with the ability to explain technical concepts clearly to audiences of varying experience.
• Excellent organisational skills and the ability to manage multiple training projects simultaneously.
• A proactive approach, enthusiasm for learning new technologies and a genuine passion for helping users succeed.

Desirable (Not Essential)

• Experience with Microsoft Dynamics 365 Business Central or Dynamics NAV.
• Experience delivering training on reporting tools such as Power BI, Cosmos or Continia.
• Microsoft certifications such as MB-800 or Microsoft Certified Trainer (MCT).
• Experience in business analysis, finance or ERP consultancy.
• Knowledge of ERP system administration, reporting or standard accounting processes including VAT.

What's on Offer

• Hybrid working.
• The opportunity to join a highly respected Microsoft Dynamics partner.
• A collaborative, supportive and people-focused culture.
• Ongoing training and professional development, including the opportunity to build expertise in Microsoft Dynamics 365 Business Central.
• The chance to work with the latest Microsoft technologies while making a real impact on customer success.

Apply today or get in touch for a confidential discussion.