Reed
This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a £40-55k role with bonus and benefits to join their internal tech ops team.
You will be joining a busy tech ops function which is made up of multiple specialists – the key areas around for this are around the core EUC stack.
- Provide escalated support for all EUC-related incidents and service requests.
- Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon).
- Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot.
- Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online.
- Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues.
- Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts.
- Ensure compliance with security policies and best practices in device management.
- Document processes, procedures, and technical configurations.
Skills & Experience Required:
- Proven experience in an EUC or Desktop Support Engineer role.
- Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory.
- Experience with endpoint management tools (e.g., SCCM, Intune, JAMF).
- Familiarity with virtual desktop infrastructure (VDI) and remote access technologies.
- Scripting skills (PowerShell preferred) for automation and configuration tasks.
- Excellent troubleshooting and communication skills.
- ITIL awareness or certification is a plus.
The role is 4 days in the office a week with excellent company benefits.
Apply today to find out more.
To apply for this job please visit www.reed.co.uk.
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