Executive Assistant / Office Manager – 12 month fixed term contract

The role of the Executive Assistant / Office Manager will be in our Leeds office, where the Executive Assistant / Office Manager will be at the forefront of managing colleagues' experience whilst handling incoming calls, ensuring compliance, and the smooth running of the office. This role is suitable for a proactive, positive person who wants to be part of the Isio team and has a passion for delivering leading service to all those they interact with.

This is a fixed term contract to cover a period of maternity leave and is fully office based in our Leeds city centre office – Monday to Friday.

What does the role entail?

Executive Assistant:

• Supporting several Partners and Directors across different service lines in a variety of tasks including but not limited to:
• Assisting with diary management, ensuring diaries are kept up to date. Setting up both internal and external calls/meetings, liaising with the appropriate people to agree on suitable dates, ensuring all details and supporting documents required are provided in advance. Managing diary conflicts and rearranging calls/meetings where necessary.
• Booking travel through our travel system and ensuring all relevant details are in calendars.
• Supporting the preparation of reports, presentations, and other documents ensuring all adhere to Isio branding, are professionally formatted, and delivered on time to meet any deadlines.
• Inbox management where required.
• Prioritising tasks and projects to ensure Partners and Directors focus on high-impact activities and providing reminders and follow-ups on key deadlines and commitments.
• Supporting with expenses using our expense system.
• Supporting with events your stakeholders may be involved with.
• Handling confidential information appropriately.
• Taking and directing calls via switchboard to relevant teams/departments.
• Ordering internal rewards for team members where required.
• Assisting other central function teams such as HR with tasks as required.
• Providing cover for other EAs during periods of absence.

Office Manager:

• Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for both staff and visitors.
• Sharing communications and updates with the team.
• Assisting the Office Head with the organisation of team and external events where required.
• Ensuring colleagues adhere to processes and policies, escalating as required.
• Ensuring all colleagues have the relevant tools and information to be able to provide a warm welcome to clients and visitors to the office.
• Monitoring and managing office budgets and working with the Office Head to agree on spends.
• Managing the office credit card ensuring all expenses are complete for spends.
• Maintaining office documents and records.
• Organising, maintaining, and ordering supplies for the office for both employees and visitors.
• Maintaining security for the office by completing regular checks, liaising with the Head of Information Security, keeping all security records up to date, and reporting any suspicious activity including being involved with annual audits.
• Liaising with the building management team on a regular basis, ensuring good services and compliance is being adhered to.
• Contractor Management.
• Ensuring contractors are managed and organised whilst within the office, ensuring they remain compliant for both Health & Safety and Security purposes.
• Taking ownership and organising contractors for regular planned maintenance work plus ad-hoc maintenance as required in a timely manner.
• Dealing with all facilities tickets raised.
• Ensuring health and safety standards are met and evidenced as required.
• Becoming the onsite AudioVisual Equipment guru – Providing basic IT/presentation troubleshooting help and interacting with IT as required.
• Completing administrative tasks and delivering/accepting mail where applicable.
• Providing cover for the other Office Managers during periods of absence.
• Owning the above processes within the Leeds office and identifying improvements.

What we’re looking for?

• Experience of working in a corporate setting in a similar role.
• Management of key stakeholders at all levels in a typical corporate environment.
• Previous experience of using video conferencing solutions.
• Excellent communication and interpersonal skills.
• Experience of using all Microsoft packages

Why Join Isio

Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.

Here, growth brings opportunity – more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.