ACS Recruitment Solutions Ltd
Export Customs Supervisor
Location: Northampton
Salary: £30,000 – £34,000 per annum
Contract: Permanent
Hours: Monday to Friday, 09:00 – 18:00
A leading international logistics organisation is seeking an experienced Export Customs Supervisor to join its growing customs team based in Northampton.
This is an excellent opportunity for an individual with supervisory experience and a strong understanding of customs operations to take the next step in their career within a fast-paced and dynamic environment. The successful candidate will play a key role in overseeing export customs activities, ensuring compliance with customs regulations, and supporting the ongoing development of the team.
The Role
Reporting to the Export Customs Manager, the Export Customs Supervisor will be responsible for ensuring the smooth day-to-day running of the export customs function. The role requires a proactive and organised individual who can effectively manage workloads, support team members, and maintain high standards of service delivery and compliance.
Key Responsibilities
- Supervise the daily activities of the Export Customs team
- Manage export customs operations in the absence of the Export Customs Manager
- Ensure export declarations are completed accurately and within required deadlines
- Allocate workloads and oversee daily customs processes
- Monitor team performance and produce KPI reports
- Identify and implement process improvements to enhance efficiency and service quality
- Support team members with operational and customs-related queries
- Ensure effective communication and operational handovers
- Maintain compliance with customs regulations, AEO requirements, and internal procedures
- Liaise with internal departments, customers, and external authorities including HMRC, Border Force, and DEFRA
- Support staff development, training, and onboarding activities
- Assist with performance management processes and absence monitoring
- Promote a positive health and safety culture and ensure compliance with company standards
- Uphold quality standards including BRC and ISO9001 requirements
Candidate Requirements
Essential
- Minimum of 2 years' supervisory or team leadership experience
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- High level of accuracy and attention to detail
- Strong analytical and problem-solving skills
- Customer-focused approach
- Good IT and numerical skills
- Ability to perform effectively in a fast-paced environment
Desirable
- Minimum of 2 years' experience within a customs-related role
- Knowledge of UK export customs procedures and regulations
- Understanding of third-country customs requirements
- Experience within logistics, freight forwarding, or supply chain operations
- Awareness of global geography and international trade movements
Benefits
The successful candidate will benefit from a comprehensive package including:
- Salary of £30,000 – £34,000 per annum
- 25 days annual leave plus bank holidays
- Free on-site parking
- Life assurance scheme
- Employee Assistance Programme
- Retail, leisure, and lifestyle discount scheme
- Pension scheme
- Eye care vouchers
- Employee referral programme
- Long service recognition awards
- Career development and progression opportunities
Apply Now to discuss further with Gabriella Saunders from ACS Staffing Solutions!
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Logistics & Warehouse Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.