Heron Foods
Facilities Co-ordinator
£26,389 + 30 days holiday + pension + staff discount across Heron Foods & B&M
If you’re looking for a role where every day is different, where you’ll solve problems, keep stores running smoothly, and be part of a fast-paced, supportive team – this could be the perfect next step in your facilities career.
As a Facilities Co-ordinator, you’ll play a key role in keeping our estate operating safely and efficiently. You’ll work closely with our Facilities Managers, contractors, and store teams to make sure maintenance issues are resolved quickly and to a high standard. It’s a role where your organisation, communication, and decision-making skills will really shine.
This position offers:
- A competitive salary of £26,389
- 30 days holiday (with the option to purchase more)
- Pension scheme
- Staff discount across Heron Foods and B&M
- A varied, hands-on role where you’ll learn, develop, and make a real impact
- Shifts of 8am–4pm or 9am–5pm, working 5 days out of 6 (Mon–Sat)
About the Role
You’ll be part of our busy Facilities Helpdesk team, supporting the Facilities Managers to deliver an effective maintenance and repair service across our property estate.
Your responsibilities will include:
- Managing maintenance requests – prioritising jobs, allocating work, and coordinating contractors
- Supporting planned & reactive maintenance across mechanical, electrical, refrigeration and building fabric
- Ensuring maintenance logs, schedules and documentation are completed accurately and on time
- Using our CAFM system to allocate jobs and update asset information
- Checking invoices and job sheets to ensure work is completed within agreed timescales and costs
- Liaising with Store and Area Managers to keep them updated on job progress
- Providing day-to-day support to help stores stay operational and deliver great customer service
What You’ll Need
- Experience allocating and managing contractors, ideally in a multi-site retail or commercial environment
- Understanding of reactive and planned maintenance, and statutory compliance
- Strong organisational skills and the ability to work under pressure
- Excellent communication and interpersonal skills
- A flexible, proactive, “can-do” approach
- Strong attention to detail and problem-solving ability
- Ability to work independently and as part of a team
- Practical knowledge of mechanical, electrical or refrigeration services (desirable)
- Previous admin or data entry experience (desirable)
Qualifications:
- Good IT literacy (Excel, Outlook, Word)
- Good standard of English and Maths
- Level 3 IWFM or IOSH qualification (desirable)
About Heron Foods
Heron Foods is part of the B&M Group and operates 340+ stores across the UK. We’re a fast-growing, value-driven retailer offering a friendly, supportive working environment and great opportunities to develop your career.
If this sounds like the role for you, we’d love to hear from you.
To apply for this job please visit www.reed.co.uk.
Make this application stronger
Use these quick checks before applying so your CV, interview preparation and job search are better matched to this vacancy.
Before you apply
Check the key details and make sure the role matches what you are looking for.
- Review the job title, company, location, salary and working pattern if provided.
- Check the skills, experience or qualifications requested by the employer.
- Make sure the commute, hours and contract type are realistic for you.
Tailor your CV
For Teaching Jobs, highlight the most relevant skills, experience and achievements linked to this type of work. Keep it honest, clear and focused on what the employer is asking for.
Use the CV Builder or browse Career Advice.
Prepare for interview
If your application is successful, prepare simple examples that show your motivation, strengths and suitability.
Keep searching smarter
Do not rely on one application. Keep searching similar roles and set up alerts so new vacancies reach you faster.