Job Title: Facilities Manager – High-Rise Residential Development

Location: Croydon, Surrey

Salary: £50,000 – £57,500 with a 10% bonus

Job Type: Full-time, Permanent

The Role:

We are seeking an experienced Facilities Manager to oversee the building operations of a prestigious high-rise residential development in Croydon. This Build-to-Rent development includes one, two and three bedroom apartments with gym, co-working spaces, concierge services and outdoor terraces.

As the Facilities Manager, you will be responsible for ensuring the smooth, safe, and efficient operation of the building. You will lead a dedicated team to maintain high standards of service delivery, oversee compliance, manage contractors, and ensure the building’s infrastructure is performing optimally. The role will require close collaboration with other departments to achieve operational excellence and resident satisfaction.

Key Responsibilities:

• Lead and manage the onsite facilities and maintenance team, ensuring a high level of service delivery and fostering team growth.
• Oversee planned preventative maintenance (PPM) and reactive maintenance across building systems and infrastructure.
• Ensure compliance with all statutory regulations, including building safety, fire safety, and health & safety.
• Manage contractors and service partners, ensuring work is completed to agreed standards and within health and safety guidelines.
• Conduct regular inspections of apartments, plant rooms, and communal areas to identify and resolve maintenance issues.
• Issue and manage Permits to Work, ensuring contractors adhere to safety and compliance requirements.
• Maintain accurate records using CAFM systems and manage compliance documentation.
• Support lifecycle maintenance planning and contribute to capital works programmes.
• Monitor building utilities and help implement energy efficiency and sustainability initiatives.
• Ensure the safe operation of life safety systems, including fire alarms, smoke ventilation, emergency lighting, and fire doors.
• Provide regular performance and compliance reports to stakeholders.

About You:

The ideal candidate will bring a strong technical background and leadership experience in managing complex residential properties. You will have:

• Experience as a Facilities Manager or senior operations professional, ideally within residential, Build-to-Rent, or large-scale property environments.
• In-depth knowledge of mechanical, electrical, and building fabric maintenance.
• Strong understanding of health & safety, statutory compliance, and the Building Safety Act, particularly in high-rise buildings.
• Experience managing contractors and service contracts effectively.
• A solid understanding of fire safety systems and building compliance requirements.
• Proficiency in CAFM systems, BMS, and Microsoft Office.
• Excellent communication skills, with the ability to work collaboratively with residents, contractors, clients, and internal teams.

Qualifications:

• IOSH Managing Safely and L8 (minimum).
• NEBOSH General Certificate (desirable).
• Relevant technical qualifications (NVQ, City & Guilds, or equivalent) in building services, engineering, or construction.
• IWFM membership or working towards it (desirable).

Benefits:

• Company Pension Scheme (NEST).
• Cycle to Work Scheme.
• Employee Assistance Programme.
• Westfield Health Cash Plan.
• Life Assurance.
• Referral Scheme.
• Paid Volunteer Time.
• Employee Discounts.

Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's.

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

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