Hays Specialist Recruitment Limited
Location: London
Salary: £63,606 – £65,509 + Excellent Benefits
Full-time, Permanent
About the Role
An exciting opportunity has arisen for an experienced Head of Maintenance to join a leading London based university, overseeing the operational delivery of maintenance services across a large and complex campus.
This role is responsible for managing hard FM services, ensuring statutory compliance, and driving high-quality maintenance delivery across a diverse estate including teaching facilities, laboratories, offices and student accommodation.You will play a key role in ensuring that all buildings and infrastructure are maintained safely, efficiently, and in line with regulatory standards while delivering a first-class service to stakeholders.
Key Responsibilities
- Lead the day to day delivery of maintenance operations across the campus estate
- Manage outsourced hard FM contracts, ensuring SLA and KPI performance
- Oversee both reactive and planned maintenance programmes
- Ensure full compliance with statutory regulations (including asbestos, L8, HV/LV, fire systems, electrical testing and more)
- Manage maintenance budgets and provide regular financial reporting
- Monitor contractor performance, audits, and quality of service delivery
- Review and approve additional works outside contract scope
- Maintain and manage asset registers and condition surveys
- Lead on health & safety, risk assessments (RAMS) and safe systems of work
- Analyse building performance data to improve efficiency and reduce costs
- Act as a key stakeholder in lifecycle and capital projects
- Work collaboratively with internal teams, contractors, and external partners, including NHS stakeholders
About You
To be successful in this role, you will have:
- Extensive experience in hard FM/estate maintenance leadership
- Proven track record managing outsourced maintenance contracts
- Strong understanding of statutory compliance and H&S legislation
- Experience managing complex estates or multi-site environments
- Demonstrable ability to manage budgets, contractors, and performance frameworks
- Strong stakeholder management skills in complex environments
- Technical knowledge across building services (HVAC, electrical, mechanical systems)
Desirable:
- Experience within higher education, healthcare, or laboratory environments
- Professional qualifications in engineering, building services, or estate management
- Membership of a relevant professional body
Why Apply?
- Join a highly respected organisation with a complex and interesting estate
- Play a key role in delivering operational excellence and compliance
- Opportunity to drive continuous improvement and service innovation
- Competitive salary and benefits package including generous annual leave and pension
How to Apply
If you're an experienced facilities or maintenance professional looking to take the next step into a senior leadership role, please apply now or get in touch for a confidential discussion.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit www.reed.co.uk.
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