Hales Group
Housing and Support Delivery Officer
Hours: Monday to Friday, 9am-5pm
Bury St Edmunds
Travel: Required across Norfolk and Suffolk
Salary: £27,458
Temporary
*Driving licence essential*
We are seeking a Housing and Support Delivery Officer to join our client's team on a temporary basis.
This is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation.
Key Responsibilities:
- Provide housing management and support in line with rules and best practice
- Meet personal targets and agreed outcomes
- Support customers with plans and sessions to help them keep their tenancy and access services
- Promote Health & Safety and Safeguarding
- Complete sign ups, visits, checks, and deal with issues quickly
- Inspect properties, report repairs, and ensure compliance
- Reduce empty homes and let properties promptly
- Manage rent and service charges, and address anti-social behaviour
- Handle legal casework, including court presentations
- Write clear reports
- Support the team and take part in the on-call rota
Person Specification:
- Experience delivering housing management services within a social housing setting, or a similar role would be advantageous.
- Excellent organisational skills and ability to prioritise workload
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
- Full UK driving licence and access to own vehicle
- Able to pass and maintain an Enhanced DBS check
Please call our office on for more information, or apply with your current CV.
To apply for this job please visit www.reed.co.uk.
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