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Housing Officer

Reed

Housing Officer – Supported Living

  • Location: Southbourne
  • Salary: £14 – £15 per hour + weekend enhancements
  • Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent
  • Flexible working hours

We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living.

Day-to-day of the role:

  • Manage tenancy agreements, including sign-ups, renewals, and terminations.
  • Support residents with rent payments and resolving arrears.
  • Assist with housing benefit applications, queries, and liaising with local authorities.
  • Act as the main point of contact for all housing-related matters.
  • Ensure compliance with tenancy conditions and relevant housing legislation.
  • Maintain accurate records and documentation relating to tenancies and housing management.
  • Liaise with external agencies, including local councils, DWP, and support services.
  • Support residents to understand their rights and responsibilities as tenants.
  • Contribute to a safe, well-managed, and compliant housing environment.

Required Skills & Qualifications:

  • Previous experience in a Housing Officer or similar tenancy management role.
  • Strong knowledge of tenancy agreements, housing legislation, and housing benefits.
  • Excellent communication skills with the ability to build positive relationships with residents and stakeholders.
  • Confident in managing a varied caseload and prioritising workload effectively.
  • Strong administrative and organisational skills.
  • A proactive and solution-focused approach.
  • Full UK driving licence and access to a vehicle is desirable.

Benefits:

  • Competitive hourly rate with weekend enhancements.
  • Flexible working options.
  • Pension scheme and additional employee benefits.
  • Supportive and collaborative working environment.
  • Opportunity to make a tangible difference within a community-focused organisation.

If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.

To apply for this job please visit www.reed.co.uk.

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