Michael Page Property & Construction
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service.
Client Details
The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction.
Description
- Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships.
- Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales.
- Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks.
- Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions.
- Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio.
- Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes.
- Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success.
Profile
A successful Housing Officer should have:
- Experience in property management or a related field.
- Knowledge of housing regulations and compliance requirements.
- Strong organisational and problem-solving skills.
- Excellent communication and customer service abilities.
- Proficiency with property management software or related tools.
- A proactive approach to managing tenant relationships and challenges.
- Strong Social Housing Background
Job Offer
- Competitive salary ranging from £36,000 to £40,000 per annum.
- Permanent role based in Manchester
- Opportunities for professional growth and development.
- Supportive and collaborative company culture.
If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
To apply for this job please visit www.reed.co.uk.
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