Hays Specialist Recruitment Limited
Your new role
You will be joining a busy and supportive HR team within the retail arm of a wider organisation, during a period of increased workload and ongoing transformation. Due to a number of long-term absences within the team, there is currently a backlog of operational HR activity.
Reporting into an HR Business Partner and working closely with wider HR colleagues, you will play a key role in providing effective HR support across a high-volume, fast-paced environment.
Key responsibilities
- Managing a central HR mailbox, triaging incoming queries and either resolving, delegating or escalating as appropriate
- Providing support on low-level ER cases.
- Providing guidance to managers on a range of HR matters
- Confidently handling more complex or sensitive conversations and appropriately challenging stakeholders where required
- Identifying which cases require escalation
- Supporting the wider HR function to ensure operational continuity
What you'll need to succeed
- Confidence in managing challenging conversations with managers and providing constructive pushback where necessary
- Experience working in a fast-paced environment
- Strong judgement and ability to prioritise and escalate appropriately
- Excellent organisational and communication skills
- A proactive and resilient approach
- Experience in a generalist role
Desirable:
- Experience within the public sector or charity sector
What you'll get in return
- Flexible, predominantly home-based working (with monthly team meetings)
- £20-£25 per hour
- Opportunity to gain deeper exposure to employee relations within a supportive structure
- Involvement in an evolving HR function undergoing positive change and transformation
- A collaborative team environment focused on continuous improvement and development
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit www.reed.co.uk.
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