.Business Performance and Management

• Assist with day-to-day HR administration including (but not limited to):
  • Recruitment (e.g. sourcing of candidates, organising/arranging for interviews, etc.) for both regulated positions and non-regulated positions
  • On-boarding and off-boarding of staff
  • Ensure HR processes are adhered to (e.g. reminder when probation period is up for review, employment reference requests, etc.)
  • Ensure new and existing staff personnel file (physical and digital) are up to date and organised
  • Processing staff benefits and liaison with the Bank's benefits broker
  • Visa processing for secondees
  • Provide assistance and support to the Branch staff with HR systems and 1st line HR advice (referring to HoD for serious issues where need)
  • Organising training and other L&D related plan
  • Annual performance management
  • Staff surveys, Wellbeing and engagement activities
  • Assist with the production of MI report for HR related data (branch/group HR as required)
  • Ensure HR letters are appropriate and accurate (referring to SOPs and applicable policies)
  • Ensure the Branch compliance to the UK immigration laws and prevent illegal working systems
  • Assist with data entry for monthly payroll, and ensuring all staff claims (including overtime) and deductions are processed timely (this also includes assisting with other ad-hoc tasks such as P11Ds/P60s)
  • Provide any other general administrative support to the Head of HR and Administration
  • Assist with ensuring the Branch is in compliance with the Health & Safety rules
  • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch
  • Ensure all HR data is accurately labelled, and data retained/managed as per GDPR and internal policies and SOPs

Data Integrity and Privacy Compliance

• To ensure all data worked on and or/shared with internal/external clients are accurate, complete and maintained in accordance with data quality standards
• Handle all data in strict alignment with the General Data Protection Regulations (GDPR) principles
• Escalate any suspected data breaches or any privacy issue to the HOD promptly and without delays.
• Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs

Regulatory Compliance duties

Comply with all applicable individual conduct rules

Training and Learning & Development duties.

• To complete all mandatory training set by the Bank (branch and group) within set deadlines
• To work with HOD as and when needed to identify relevant and appropriate training for the role

Performance Management duties

• Accurately and promptly reporting and logging of absence in the HR related systems to ensure required standards of conduct and performance in the workplace are met
• To complete the assigned annual and ad-hoc performance reviews in line with procedure
• To report any wrongdoing/work related concerns/matters to the HOD, the GM or HR as and when these arises (where appropriate referring to HR to support/guidance and agreement with next

Quality Assurance Tester – QAT

• Completion of CET/KRIs within set deadlines
• Completion of assigned training relating to QAT duties and responsibilities
• Assistance in identifying and highlighting areas of improvements, gaps and advise on risk and control related areas when performing testing and executing testing of samples
• Complete testing requirement as per testing schedule to ensure compliance with stipulated deadline and to ensure sufficient coverage of processes and controls
• Ensure all evidence of sampling are available as and when required by independent reviewer