Hays Specialist Recruitment Limited
HR Operations ManagerOxford | £50,000 – £55,000 + excellent benefits | Onsite (5 days) free parking
Are you an experienced HR professional with a strong Employee Relations background, ready to take ownership of a broad operational role?Or perhaps you're a Senior HR Advisor / HR Generalist looking to step up into your first leadership role?
This is a fantastic opportunity to join a well-established organisation in Oxford, working closely with the Head of HR to deliver a high-quality, proactive HR service across a diverse workforce.
About the Role
This is a hands-on HR Operations Manager role, combining day-to-day operational leadership with the opportunity to shape and improve HR processes across the organisation.
You'll take ownership of:
- Employee relations casework
- Recruitment oversight and delivery
- HR operational processes and service standards
- Supporting wider HR projects and system improvements
- You'll also lead a small HR team, ensuring consistency, efficiency and high-quality service across the function.
Key Responsibilities
- Manage a broad range of Employee Relations casework, including complex and sensitive cases
- Lead on sickness and absence management, including long-term cases
- Oversee the end-to-end recruitment process, working closely with hiring managers
- Ensure contracts and onboarding processes are delivered accurately and efficiently
- Provide day-to-day leadership and guidance to the HR team
- Monitor HR workflows, inboxes and response times to ensure strong service delivery
- Act as a key point of contact for managers and department heads
- Support the development of HR policies and procedures
- Contribute to HR projects, including the implementation of a new HRIS/recruitment system
About You
- Proven experience as an HR Operations Manager / HR Manager OR A strong HR Generalist / Senior HR Advisor ready to step up into management
You will have:
- Solid Employee Relations experience (essential)
- Experience managing complex casework in a busy operational environment
- Strong generalist HR knowledge across the employee lifecycle
- Confidence working with stakeholders and influencing decision-making
- A proactive, solutions-focused approach
- The ability to manage multiple priorities in a fast-paced environment
Desirable:
- Experience supporting HR systems or process improvement initiatives
- Previous experience mentoring or supporting junior team members
Why Join?
- Opportunity to step into a broad, visible HR leadership role
- Work closely with an experienced Head of HR
- Exposure to meaningful HR transformation projects
- Varied and impactful role within a collaborative environment
Package & Benefits
- £50,000 – £55,000
- 30 days holiday + bank holidays
- Generous pension scheme
- Cycle to work & electric car schemes
- Season ticket loans
- Free Onsite parking available – first come first serve basis
Additional Information
- Full-time role (37.5 hours per week) flex start and finish times
- Based onsite in Oxford (5 days per week)
Apply NowIf you're looking for a role where you can take ownership, influence change and develop your career, we'd love to hear from you.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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