Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in ICT?

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here:

Position: ICT Project Manager

Salary: £56,385

Location: Birmingham/Hybrid – minimum two days a week

Basis: Full time, 20 month FTC/ secondment

Key Responsibilities:

• Liaising with stakeholders at all levels
• Ensuring the focus is for delivering for our customers
• Delivering changes that have positive impacts on people’s lives
• Making a difference

Qualifications and experience:

• An Agile, Prince 2 or similar project management qualification, or relevant experience
• Experience of delivering business projects at pace
• Ideally knowledge of Housing sector
• Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
• Ideally detailed knowledge working with Smartsheets

Manager’s Quote:

Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Find out more here:

Company Culture:

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in ICT.

We will work together as one team and embrace our .

Stay Connected: Follow us on, andto stay updated on our latest news and opportunities.

Closing date: 8th July 2026

Interview date: 22nd/23rd July 2026

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

• Proud Corporate Member of WISH – The Network for Women Working in Social Housing
• Citizen Housing is a Disability Confident Employer
• Official Accredited Living Wage Employer