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IFA Administrator

Artemis Recruitment Consultants Ltd


Financial Planning Administrator

Burnham-on-Sea | £30,000 – £36,000 (DOE)

We are seeking an experienced Financial Planning Admin to join a well-established financial planning business. This is a varied, central role combining client interaction, technical administration, and operational support.

The Role

You will be responsible for:

  • Acting as the first point of contact for clients, including calls and front-of-house support
  • Preparing client meeting packs, regulatory documents, and portfolio reports
  • Managing Letters of Authority and liaising with providers for information
  • Supporting advisers with research using industry platforms and tools
  • Processing applications, withdrawals, and transactions across investment platforms
  • Maintaining accurate client records and updating systems throughout the advice process
  • Chasing providers and managing workflows to ensure timely completion of cases
  • Handling sensitive documentation including identification and policy paperwork
  • Supporting business reporting, including income tracking and client servicing activity
  • Managing post, correspondence, and general office organisation

About You

We are looking for someone who is:

  • Highly organised with strong attention to detail
  • Confident communicating with clients face-to-face and over the phone
  • Able to manage multiple tasks in a structured, regulated environment
  • Proactive and able to work independently as well as part of a team

Experience (desirable)

  • Previous experience within financial services or an IFA environment
  • Familiarity with industry platforms and provider systems
  • Progress towards CII qualifications (advantageous)

Working Arrangements

  • Office-based preferred due to client-facing nature
  • Flexible options available including hybrid working (1 day WFH) or a 4-day week

Why Apply?

This is a varied and responsible role within a professional, client-focused environment, offering long-term stability and the opportunity to become an integral part of a growing team. If this sounds like the right opportunity for you, please contact Josie today!

To apply for this job please visit www.reed.co.uk.

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